Frequently Asked Questions
Everything you need to know about shopping with Neat™.
What is the Neat™ return policy?
We offer a 30-day hassle-free return policy. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What materials are used in Neat™ clothing?
We prioritize sustainability and quality, utilizing organic cotton, recycled polyester, and premium linen blends to ensure both comfort and durability.
Do you offer international shipping?
Yes, Neat™ ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.